Cowichan Valley Bottle Depot

recycle_blue_yellowTerms of Use

As a Customer of Cowichan Valley Bottle Depots Ltd., you agree to comply with all of Cowichan Valley Bottle Depots Ltd..’s policies respecting the Services as provided to you or to which you shall be directed when using the Services. Cowichan Valley Bottle Depots Ltd.’s customers violate Company policy when they engage in prohibited activities, such as abusive conduct and account abuse.

Abusive conduct

Giving false information to obtain access to the Company's system and/or purchase and/or utilize any service. Engaging in any illegal, criminal or malicious activities. Any other activity or activities that Cowichan Valley Bottle Depots Ltd., in its sole discretion determines is unethical or damaging to our other customers, users of the Internet, Cowichan Valley Bottle Depots Ltd.’s Network or to our corporate reputation. Account abuse is defined as those many and varied activities that would commonly be termed abusive by computer professionals. These would include, but are not limited to:

  • Modification of, or tampering with, files not owned by the user
  • Attempts to examine files that contain sensitive information not normally to be viewed by system users
  • Attempts to use system resources not normally available to users
  • Attempts to reduce the systems security, or to hamper the normal functioning of the system. (Note: The modification of sensitive files is considered acceptable when occurring under the normal function of common user programs designed to modify or examine those files, such as the password program.)
  • Attempts to violate the law.
  • Attempts to misuse the proprietary information, intellectual property or property of others for their or their own purposes


Disclosure & Copyright

Copyright:

Certain names, words, titles, phrases, logo, icons, graphics, design, script, images, branding or other content in the pages of the Web site (the “Site”) are the exclusive property of Cowichan Valley Bottle Depots Ltd. and/or its subsidiaries and affiliated companies, or the trade-name or trade-marks licensed to them. The display of the trademarks and trade names on pages at the Site does not imply that a license of any kind has been granted to anyone else. The information is for your personal use only. Any unauthorized downloading, re-transmission, or other copying or modification of the trade-marks and/or the contents of the Site may be in violation of any federal or other law that may apply to trade marks and/or copyrights and could be subject to legal action. The information is protected under the copyright laws of Canada and other countries. Unless otherwise specified, no one has permission to copy, re-distribute, reproduce, republish, store in any medium, re-transmit or make public or commercial use, in any form, the information without the express written permission of Cowichan Valley Bottle Depots Ltd.

Copyright 2003 Cowichan Valley Bottle Depots Ltd. All Rights Reserved.

Third Party Sites;

The Cowichan Valley Bottle Depot Ltd. Site may contain advertising and links to other Web sites (“Third Party Materials”). The linked sites are not under the control of Cowichan Valley Bottle Depot Ltd. , and Cowichan Valley Bottle Depots Ltd. is not responsible for the Privacy Policies or contents or the contents of any linked sites or any link contained in a linked site. Cowichan Valley Bottle Depots Ltd. is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site by Cowichan Valley Bottle Depots Ltd. Furthermore, all trademarks, brand names, logos, icons, client profile designs and any other content in the pages of the website content of clients linked to Cowichan Valley Bottle Depots Ltd. is the property of their respective owner and unauthorized use and/or duplication is governed by the owners under their respective disclosure policies. Our Privacy Policy only addresses the use and disclosure of information we collect from our Web site. We encourage you to inquire about and review the privacy policies of Third Party Materials before you disclose your personal information to others.

Third party site policy:

Notwithstanding the above, where Cowichan Valley Bottle Depots Ltd. becomes aware of any material contained in any linked sites that Cowichan Valley Bottle Depots Ltd. at its sole discretion, determines to be offensive, illegal, discriminatory or otherwise unacceptable, then Cowichan Valley Bottle Depots Ltd. will discontinue the linkage unless their respective owners take immediate steps to amend the contents of the site to Cowichan Valley Bottle Depots Ltd.’s standards.

Revisions to Policy(s):

Cowichan Valley Bottle Depots Ltd. reserves the right to revise, amend, or modify this policy, and our other policies and agreements at any time and in any manner. If we decide to change this Privacy Policy, we will post those changes on this page, prior to the change taking effect. We appreciate your comments and questions regarding this Privacy Policy. If at any time you believe we have violated this Privacy Policy or that any of your personal information maintained by us is inaccurate, please notify us by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will use commercially reasonable efforts to investigate and, if we deem necessary, correct such violation or inaccuracy.

Cowichan Valley Depots Ltd. reserves the right, at its sole discretion, to change, modify, add or remove portions from this or any other policy at any time. Please check this site periodically for changes. Your continued use of the Cowichan Valley Bottle Depots Ltd. website following the posting of changes to these terms means that you accept these changes.

Disclaimer;

Material on the Cowichan Valley Bottle Depots Ltd. website may include inaccuracies or typographical errors. Cowichan Valley Bottle Depots Ltd. reserves the right to make changes and updates to any information contained on the website without prior notice. Cowichan Valley Bottle Depots Ltd. and its affiliates disclaim all endorsements, warranties, or representations, express or implied, with regard to the information accessed from, or via, this web site or the Internet, or Cowichan Valley Bottle Depots Ltd. services including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, or non infringement. Cowichan Valley Bottle Depots Ltd., including its affiliates, does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or service disclosed on the server or other material accessible from the server. In no event shall Cowichan Valley Bottle Depots Ltd.. or its affiliates be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of the information on this web site, or through Cowichan Valley Bottle Depots Ltd. services, or the Internet generally. The user of this web site assumes all responsibility and risk for the use of this web site and the Internet generally.

Acceptance of Terms;

Cowichan Valley Bottle Depots Ltd. is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration. Although Cowichan Valley Bottle Depots Ltd.’s security efforts are consistent with industry practises, complete privacy, confidentiality, and security are not yet possible over the Internet. The Customer agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of Cowichan Valley Bottle Depots Ltd..’s services may cause the Customer's information to be accessed by, or disclosed to, other persons. Therefore, the Customer agrees that Cowichan Valley Bottle Depots Ltd. shall not be responsible or liable for any damage that the Customer, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using Cowichan Valley Bottle Depots Ltd.’s services. While we make every reasonable effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining the Customer's information. By using the Cowichan Valley Bottle Depots Ltd.’s website, you signify your acceptance of the Terms and Conditions contained herein. If you do not agree to this, please do not use our website.

 

Privacy Policies

Cowichan Valley Bottle Depots Ltd.’s Commitment to Privacy Policy;

Protecting privacy, and in particular that of the schools and children involved in student fund raising programs, is a fundamental tenet of Cowichan Valley Bottle Depots Ltd. and its affiliated companies, who are committed to maintaining the confidentiality and security of customer information, and that of the individuals or groups who access our Web site. It is our policy to comply with the Children's Online Privacy Protection Act of 1998, and to incorporate the values set out by the Canadian Standards Association’s “Model Code for the Protection of Personal Privacy and Information” and Canada’s “Personal Information Protection and Electronic Documents Act”, and to meet or exceed the restrictions on use of customer information as determined in the OECD’s Guidelines on the “Protection of Privacy and Transborder Flows of Personal Data”, and to comply with all other applicable laws to which we have been made aware of. Cowichan Valley Bottle Depots Ltd. also recommend that children ask a parent or a teacher / supervisor in charge of fund raising programs (IE: bottle drives) for permission before sending personal information to Cowichan Valley Bottle Depots Ltd., or to anyone else online.

Information collected;

The supervisor or event coordinator for the fund-raising committee (IE: bottle drive) of your child's school or community group will have the ability through a password-protected area on our Web site to download his or her name, as well as a list of alternate contact names that may contain that of students. These alternates may contain the child's first and last name, and other personal information such as their e-mail address, and telephone number. This information should be provided only where it is necessary for Cowichan Valley Bottle Depots Ltd. to completing the services you request, and you will not be able to use such services without providing this information. For additional information on Cookies please refer to “POLICIES-Safety Issues”.

Use of Information;

We use this information to provide you with tips and other information on how best to organize and complete the fund raising event (IE: bottle drives and other direct school/community donations programs) at your school or other community function. Anonymous and non-personal information, which cannot be identified with a specific individual or group may be used for research and analytical purposes only within the Cowichan Valley Bottle Depots Ltd.’s Group of Companies. However, Cowichan Valley Bottle depots Ltd. will not collect, create, disclose or share the information collected from you or aggregate anonymous statistics regarding our customers, sales, traffic analyses and other information regarding or collected through our Web site with any third party unless required to do so by law or legal process.

We are keenly aware of the legitimate concerns surrounding privacy and security of customer information entrusted to us. Cowichan Valley Bottle Depots Ltd. , its affiliated companies, their employees and service providers are all subject to the same strict standards outlined in our policy statement, to ensure all customer information is secure and treated with the utmost of care. To that extent Cowichan Valley Bottle Depots Ltd. has established certain policies and methodologies, outlined below, to ensure customer information is handled respectfully and which incorporate the values set out by the Canadian Standards Association’s “Model Code for the Protection of Personal Privacy and Information” and Canada’s “Personal Information Protection and Electronic Documents Act”, and exceeds the restrictions on use of customer information as determined in the OECD’s Guidelines on the “Protection of Privacy and Transborder Flows of Personal Data”.

Privacy Policy: Cowichan Valley Bottle Depots Ltd. and/or its affiliated companies shall not divulge the customer information under their control, either individually or in bulk, outside of the Cowichan Valley Bottle Depots Ltd. Group of Companies or where required by law. To enforce that policy,

a) Cowichan Valley Bottle Depots Ltd., its affiliated companies are responsible for protecting the customer information under their control and assigning an individual(s) responsible and accountable for compliance with our Privacy Policy,

b) Access to sensitive and confidential information in the course of daily operations is restricted to authorized personnel who have a legitimate business purpose to do so,

c) Customer information may only be used for the purpose intended, or when required by law,

d) Our Privacy Policy also extends to the information routinely collected on third parties dealing with our customers,

e) The purpose for which the customer information is collected shall be identified with the customer before or at the time the information is collected.

f) The customer information collected must be obtained by fair and lawful means, and must be limited only to those details necessary to fulfill the purpose(s) as determined between the customer and Cowichan Valley Bottle Depots Ltd. and/or its affiliated companies.

g) Customer information will be retained in our database for future fundraising events, unless you request the information be deleted. You may request to have your personal information removed from our database by sending us an e-mail to the following e-mail address This e-mail address is being protected from spambots. You need JavaScript enabled to view it and identifying the subject of the e-mail as "Privacy". Unless prohibited by law, we will remove such information within a one-month period.

h) Customers shall, at all times, have full access to their information and may verify the completeness of the customer information, and may make amendments as required,

i) All employees with access to our Web-site data base, as a condition of employment, are required to abide by Cowichan Valley Bottle Depots Ltd.’s Privacy Policy, to be acknowledged at the time of employment under a employee code of conduct agreement, and periodically thereafter.

j) Outside service providers (IE; banks, data processing, credit card processing etc. ) are carefully screened in advance and are provided with only the information required to complete the service they have been contracted to do. These service providers are obligated to protect customer information in a manner consistent with our Privacy Policy and the usage of customer information coming into their possession,

k) Outside service providers who have direct contact with our customers must be able to clearly demonstrate their level of security, such as the VeriSign logo on the Moneris site,

l) Every reasonable effort shall be made by Cowichan Valley Bottle Depots Ltd., and its affiliated companies, however the customer shall be responsible to maintain in as accurate, complete and up-to-date manner as necessary to complete he purpose for which the information was collected

Information security is everyone’s responsibility;

The rapid expansion of electronic communications and electronic data processing has, and will continue to, revolutionize the manner in which we interact. While we at Cowichan Valley Bottle Depots Ltd. are taking all reasonable steps to safeguard our customer’s information, we also believe there are ways in which you, our customers, can help to ensure confidentiality is maximized by;
o Taking precautions when handling your passwords
o Do not share personal information
o Ensure your computer has adequate firewalls

Where to direct Questions about Cowichan Valley Bottle Depots Ltd. Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact: Customer Service at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ,or refer to

  • POLICIES-Legal Disclosure and Copyright
  • POLICIES-Safety
  • POLICIES-Terms of Use

 

 

 

Promotional Contests and Advertising

Introduction

Cowichan Valley Bottle Depots Ltd. does, on occasion, awards prizes or other gifts in support of the local arts community, various local and provincial charities, and local sports organizations. In undertaking any such promotional and other contest(s), lottery, game of chance or skill, or mixed chance and skill, or otherwise disposes of any product or other benefit by any mode of chance whatever for the purpose of promoting, directly or indirectly, the supply or use of a product or service, or for the purpose of promoting, directly or indirectly, any business interest, Cowichan Valley Bottle Depots Ltd. will comply with all regulations as set out by the Commissioner of Competition in enforcing the Competition Act, and, where applicable, those sections of the Criminal Code, provincially and federally.

Competitions Act:

In particular, Section 74.06 of the Competitions Act requires fair and adequate disclosure of;

a) the number of prizes,

b) the approximate “regular market “ value of prize(s) . In instances where it is difficult to make such an approximation, the value of the prize(s) will include a few representative examples or of the range of possible values of the prize(s),

c) the geographical area or areas to which they relate. In those circumstances where prizes are allocated on a regional basis (IE: one for entrants from Duncan B.C., one from Campbell River B.C.), while the promotion for the contest takes place on a wider geographical basis, any regional allocation of prizes will be clearly disclosed.

d) any important information relating to the chances of winning, such as the odds of winning. (IE: whenever the total number of seeded prizes in any production run or other population is known, or where multiple tokens are needed to win, or where the total number of entrants in any geographical area is restricted, this matter would be a "fact within the knowledge of the advertiser that affects materially the chances of winning", and will therefore be disclosed,

e) when a contest involves a series of prizes to be awarded at different times, care should be taken to ensure that the promotional material does not imply that prizes remain to be won when they have, in fact, already been awarded. For example, in a contest where a prize of $1,000 is to be awarded each month for a series of five months, advertisements for the contest should not continue to imply, after the first month of the contest, that five $1,000 prizes are to be awarded.

f) where "early bird" prizes are to be awarded only to the first entrants in a contest, Cowichan Valley Bottle Depots Ltd. will disclose the starting date for the contest and the last date on which early bird prizes will be awarded

g) where Cowichan Valley Bottle Depots Ltd. holds a promotional contest involving specially-marked packages of its product, the Company will ensure that proper disclosure of the contest rules is made wherever the specially-marked packages are available, or provide a short list of the contest rules on the outside of each package/entry form. The consumer will not have to buy the product or tamper with it to read these rules. This short list will, in addition to the above, contain the skill testing question, if any.

The Competitions Act further stipulates that;

a) the distribution of prizes cannot be unduly delayed and that participants be selected or prizes distributed on the basis of skill or on a random basis.

b) disclosure(s) will be made in a reasonably conspicuous manner prior to the potential entrant being inconvenienced in some way or committed to the advertiser's product/service or to the contest. Therefore, the onus to provide "fair and adequate disclosure" is on Cowichan Valley Bottle Depots Ltd. and not the consumers to obtain further details that, by statute, are required to be disclosed by the advertiser, and

c) a contest advertised in the media should not require that a consumer visit or patronize any particular retail outlet of the Company, or one of its affiliated companies, in order to become adequately and fairly informed of the information required by the provision.

Advertising:

Furthermore, in order to meet the requirements of “adequate and fair” advertising, as outlined by the Department of Consumer and Corporate Affairs Canada in its Guidelines on Misleading Advertising, appropriate disclosure listing the required information will be made in a reasonably conspicuous manner at a time before the potential entrant is inconvenienced in some way or committed to purchase product and/or services or to the contest.

Criminal Code;

In addition to complying with section 74.06 of the Competition Act, all contests conducted by Cowichan Valley Bottle Depots Ltd. will be lawful as it relates to other federal statutes such as the Criminal Code, as well as any relevant provincial statutes and local by-laws. The most relevant law dealing with lotteries, games of chance and games of chance is Section 206 of the Criminal Code, and in particular as it deals along with the requirements of Section 74.06 of the Competition Act. Specifically thereunder, it is an indictable offence to disposes of any goods, wares, merchandise or services by any game of chance or any game of mixed chance and skill in which the contestant or competitor pays money or other valuable consideration. In effect this section prohibits a requirement that a product or service be purchased as the sole condition of contest participation. Therefore, Cowichan Valley Bottle Depots Ltd. will, as a prudent promoter, continue to provide a free-entry alternative to more confidently avoid section 260(1)(f) through entry forms made available on its Web site and/or "reasonable hand-drawn facsimile" etc. and where participation is not restricted to individuals making a purchase or using the services of Cowichan Valley Bottle Depots Ltd. As such, illegal contests under paragraph 206(1)(f) are avoided since one of the three requirements of an illegal contest (1. prizes, 2. chance, and 3. consideration), the purchase requirement, has been removed.

Note:

Unlike the Criminal Code, section 74.06 of the Competitions Act does not directly prohibit a requirement that participants pay money or other valuable consideration in order to participate in a contest. Therefore, alternatively, where a purchase is necessary in order to participate (IE: in a contest of pure skill such as a slogan-writing competition), this fact will be prominently disclosed in order to avoid giving the Commissioner reason to initiate an inquiry.1

Where no purchase is required, this fact will also be prominently disclosed in situations where failing to do so could lead those wishing to participate to make a purchase or use the services of Cowichan Valley Bottle Depots Ltd. due to a mistaken belief that a purchase or use of services is necessary in order to participate or, alternatively, in situations where they might be discouraged from entering, thus materially affecting participants' chances of winning.

For additional information about the Competition Act or filing a complaint under the provisions of the Act, please contact the Competition Bureau's Information Centre.

Telephone:
Toll free 1-800-348-5358

National Capital Region:
(819) 997-4282

TDD (for hearing impaired):
1-800-642-3844

Facsimile:
(819) 997-0324

Address:

Information Centre
Competition Bureau
Industry Canada
50 Victoria Street
Hull, Quebec K1A 0C9